Marcus Buckingham and Curt Coffman of the Gallup Organization present the remarkable findings of their massive in depth study of great managers. They explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations; how they motivate people by building on each person’s unique strengths; and, finally, how great managers find the right fit for each person, not the next rung on the ladder. First, Break All The Rules provides vital performance and career lessons for managers at every level!